Customer Interaction Data of German Emails and Online Requests Dataset
Created by Eichler et al. at 2014, the Customer Interaction Data of German Emails and Online Requests Dataset is used to evaluate the task of automatically categorizing German customer requests. The dataset consists of a set emails and online requests sent to the support center of a multimedia software company., in German language. Containing 627 in XML file format.
Dataset Sources
Here you can download the Customer Interaction Data of German Emails and Online Requests dataset in XML format.
Download Customer Interaction Data of German Emails and Online Requests dataset XML files
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Paper
Read full original Customer Interaction Data of German Emails and Online Requests paper.
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